What if users wrote the manuals?
A real world look at wikis with Wikipedia as the case study… who is creating that content, anyway? Inner gang? Mini empires? Am I talking about the online encyclopedia, Wikipedia? Why yes, yes I am....
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STC Intercom – Editorial Calendar progress
Thanks everyone for the great comments and feedback on our starting list of theme and article ideas for STC Intercom‘s 2009 editorial calendar. I appreciate that comments are still coming in, from all...
View ArticleHow many roles can a documentation expert have in a company?
Harjot Dhodi asked, “What is the difference in the role of: Document Architect, Template Designer, Writer, Technical Editor, and Production Editor? Can a person be told to handle all these roles?” I’ll...
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Words, Made for People By People
As Sarah O’Keefe said just before Erin McKean‘s keynote at the STC Summit in Dallas today, here’s a woman who got Venture Capital for a word-related business. That’s so unique, you’ve got to be...
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